Effective Date: June 23, 2026
This Privacy Policy explains how Clime LLC, a Delaware limited liability company, collects, uses, shares, and protects information when you visit our website, purchase products, communicate with us, subscribe to updates, or otherwise interact with Clime.
By using the Clime website or providing information to us, you agree to this Privacy Policy. If you do not agree, do not use the website or submit information to Clime.
1. Information We Collect
Clime may collect information that you provide directly, including your name, email address, phone number, billing address, shipping address, payment-related information, order history, account credentials, messages, reviews, survey responses, customer-service communications, and any other information you choose to provide.
We may also collect information automatically when you use the website, including IP address, device type, browser type, operating system, referring pages, pages viewed, links clicked, session activity, approximate location, cookies, pixels, analytics data, and technical information about your interaction with the website.
We may receive information from third parties, including payment processors, shipping providers, marketing platforms, analytics providers, fraud-prevention vendors, social media platforms, and e-commerce service providers.
2. Payment Information
Clime may use third-party payment processors to process transactions. Clime does not intentionally store full payment card numbers unless expressly stated by the payment processor or required for limited transactional purposes. Payment processing is subject to the processor’s own terms and privacy practices.
3. How We Use Information
Clime may use information to process orders, fulfill shipments, communicate with you, provide customer support, manage accounts, send transactional emails, provide product updates, improve website performance, personalize user experience, conduct analytics, prevent fraud, protect security, comply with law, enforce our terms, manage recalls or safety notices, respond to inquiries, and conduct marketing where permitted.
4. Marketing Communications
If you sign up for emails or otherwise consent to marketing, Clime may send promotional communications, product announcements, educational content, and offers. You may unsubscribe from marketing emails using the link provided in the email. Even if you unsubscribe, Clime may still send non-promotional communications relating to orders, accounts, safety notices, legal updates, or customer-service matters. Clime is permitted reasonable processing time to remove your information from our contact lists if you do chose to unsubscribe from promotional emails - see point 8 data retention for more information.
5. Cookies and Tracking Technologies
Clime may use cookies, pixels, tags, analytics tools, and similar technologies to operate the website, remember preferences, measure performance, understand user behavior, improve marketing, prevent fraud, and support advertising.
You may adjust browser settings to reject or disable cookies. Some website features may not function properly if cookies are disabled.
6. How We Share Information
Clime may share information with service providers and business partners who help us operate the website, process payments, fulfill orders, ship products, provide customer support, host data, analyze website performance, send communications, prevent fraud, conduct marketing, and comply with legal obligations.
Clime may also disclose information if required by law, subpoena, court order, regulatory request, safety concern, product recall, legal process, enforcement of our terms, protection of rights or property, prevention of fraud, or investigation of misuse.
Clime may transfer information in connection with a merger, acquisition, financing, restructuring, sale of assets, bankruptcy, corporate transaction, or change of control.
7. No Sale of Sensitive Health Information
Clime is a supplement company and not a healthcare provider. We do not request that you provide medical records or protected health information. Do not submit sensitive medical information through the website unless specifically requested for a product-safety or customer-service purpose.
Clime does not sell sensitive health information. If you voluntarily provide health-related information, such as an allergy concern or adverse-event report, Clime may use and disclose that information only for customer support, safety, compliance, legal, product-quality, or regulatory purposes.
8. Data Retention
Clime retains information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including order fulfillment, accounting, tax, legal, regulatory, safety, fraud-prevention, dispute-resolution, and business-record purposes.
9. Data Security
Clime uses reasonable administrative, technical, and physical safeguards designed to protect information. However, no website, system, transmission, or storage method is completely secure. You provide information at your own risk, and Clime cannot guarantee absolute security.
10. Your Choices
Depending on your location and applicable law, you may have the right to request access, correction, deletion, restriction, portability, or information about certain data practices. You may also have the right to opt out of certain marketing or targeted advertising practices.
To submit a privacy request, contact Clime at privacy@climeproduct.com. We may require verification before processing your request.
11. Children’s Privacy
The Clime website and products are intended for adults. Clime does not knowingly collect personal information from children under 16. If we learn that we have collected information from a child under 16, we will take reasonable steps to delete it.
12. International Users
Clime is based in the United States. If you access the website from outside the United States, you understand that your information may be collected, processed, transferred, and stored in the United States or other jurisdictions where privacy laws may differ from those in your location.
13. Third-Party Links
The website may contain links to third-party websites, platforms, or services. Clime is not responsible for the privacy practices, content, security, or policies of third parties. Review third-party privacy policies before providing information to them.
14. Product Safety and Legal Compliance
Clime may use customer information to investigate product concerns, respond to adverse-event reports, comply with legal or regulatory obligations, communicate safety information, manage recalls, verify transactions, and protect customers, the public, and Clime.
15. Changes to This Privacy Policy
Clime may update this Privacy Policy at any time. Updated versions are effective when posted unless otherwise stated. Your continued use of the website after changes are posted means you accept the updated Privacy Policy.
16. Contact
Questions or requests regarding this Privacy Policy may be directed to:
Clime LLC
16192 Coastal Hwy, Lewes Delaware, 19958
privacy@climeproduct.com